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- About Joshua O'Connor
08-07-2019
Stats
Member since
08-13-2012
20
Posts
20
Helpful
5
Solutions
07-30-2018
08:54 AM
You mention you are doing server based recording. Do you have the SPAN port configured on your switch and your server connected to that port so it can monitor the traffic?
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Created by
Joshua O'Connor
in IP Telephony and Phones
in IP Telephony and Phones
07-24-2018
01:06 PM
07-24-2018
01:06 PM
Not sure if it works in your situations but I have directed customers with CUCM 11.x and above to move off of Meet Me to Conference Now which is built-in. This allows a meeting, host and/or attendee PIN for each meeting at the enduser level. This allows users from anywhere to dial into a IVR and enter the PINs to start the meeting.
https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200181-Configure-Conference-Now-Feature-on-CUCM.html
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Created by
Joshua O'Connor
in Contact Center
in Contact Center
02-26-2018
07:35 AM
02-26-2018
07:35 AM
In the latest version of Finesse 11.6(1) BCC CC and Forward are all available options.
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12-01-2017
06:19 AM
I had an issue on Cisco wireless with the phones not registering properly on new firmware and my issue ended up being that we had not created a proper SIP Profile for the 8821 phones. There are some unique timers that need set. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8821/english/adminguide/w88x_b_wireless-8821-8821ex-admin-guide/w88x_b_wireless-8821-8821ex-admin-guide_chapter_010.html?bookSearch=true#task_A726CDE806FEA62ADF92E3CD28D3E62D In Cisco Unified Communications Manager Adminsitration, select Device > Device Settings > SIP Profile. Click the Copy icon beside Standard SIP Profile and rename it something like 8821 SIP Profile and then set the below values save and apply it to your phone. Timer Register Delta (seconds)—Set to 30 (default is 5). Timer Keep Alive Expires (seconds)—Set to 300 (default is 120). Timer Subscribe Expires (seconds)—Set to 300 (default is 120). Timer Subscribe Delta (seconds)—Set to 15 (default is 5).
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Created by
Joshua O'Connor
in Other Collaboration Subjects
in Other Collaboration Subjects
11-28-2017
10:58 AM
11-28-2017
10:58 AM
The directory on the phones only pulls information from the End User section in the CUCM Administrator interface. There is NO WAY to tell CUCM to update your LDAP so your only solution here is to update the users information in your Active Directory. There are ways to do bulk updates with power shell and a CSV file to help simplify this process, I've had several customers do this successfully over the years. I would recommend engaging an Active Directory expert to help with this scripting. If you feel the device/line descriptions are accurate in CUCM you might be able to get some useful data via some of the SQL commands. See this link for some references on how to run different SQL queries against the CUCM database. https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/117726-technote-cucm-00.html
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Created by
Joshua O'Connor
in IP Telephony and Phones
in IP Telephony and Phones
11-28-2017
06:04 AM
11-28-2017
06:04 AM
Viru, What kind of integration between Skype and Cisco are you wanting to do? If you are wanting to do audio/video integration you will need a Cisco Meeting Server or similar product that can inter-opt between Skype and Cisco. Here is the design guides for the Cisco Meeting Servers. https://www.cisco.com/c/en/us/support/conferencing/meeting-server/products-installation-and-configuration-guides-list.html
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Created by
Joshua O'Connor
in IP Telephony and Phones
in IP Telephony and Phones
11-27-2017
12:09 PM
11-27-2017
12:09 PM
Viru, Skype and Cisco would need to configured in their own SIP domains so having a "number" in both systems is technically possible but the URI would be different. Are you wanting to be able to dial between the systems?
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Created by
Joshua O'Connor
in IP Telephony and Phones
in IP Telephony and Phones
11-27-2017
12:03 PM
11-27-2017
12:03 PM
You could possibly achieve this using CLI and some scripting. There is API commands for adding contacts. Here is the API reference guide.
https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ce92/dx70-dx80-api-reference-guide-ce92.pdf
You would issue a command like:
xCommand Phonebook Contact Add Name: "Conference Room B" Number: "confb@company.com"Tag: Favorite
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Created by
Joshua O'Connor
in TelePresence and Video Infrastructure
07-16-2019
07-16-2019
Also confirm you have a css on the sip trunk with access to your
pattern.
Created by
Joshua O'Connor
in TelePresence and Video Infrastructure
07-15-2019
07-15-2019
Check the NTP reference in CUCM that is associated with the device pool
for your devices. The NTP re...
Created by
Joshua O'Connor
in TelePresence and Video Infrastructure
07-15-2019
07-15-2019
On the expressway c go to Status> Search History and look at the call
attempt, it will tell you wher...
Created by
Joshua O'Connor
in Collaboration Applications
06-27-2019
06-27-2019
I use a c920 on my MacBook everyday and the image quility is fine. I'd
checK all drivers and maybe t...
08-02-2018
In CMS to achieve the rendezvous meeting destinations you would have to
create coSpace's that matche...
Created by
Joshua O'Connor
in Unified Communications Infrastructure
08-02-2018
08-02-2018
In CUCM Under Device>Phone find the device you wish to remove the LINE
from. On the phone configurat...
Created by
Joshua O'Connor
in TelePresence and Video Infrastructure
07-30-2018
07-30-2018
According to Cisco's CMS to Expressway documentation it is not
recommended. See page 22 of this doc:...
07-30-2018
You mention you are doing server based recording. Do you have the SPAN
port configured on your switc...
Created by
Joshua O'Connor
in IP Telephony and Phones
07-24-2018
07-24-2018
Not sure if it works in your situations but I have directed customers
with CUCM 11.x and above to mo...
03-05-2018
You could upgrade plm to 11.5. It is capable of hosting 10 and 11
licenses at the same time . Then j...
Created by
Joshua O'Connor
in TelePresence and Video Infrastructure
12-06-2017
12-06-2017
Having CUCM non-ldap should be fine. TMS AD is the only way to really go
though without causing lots...
Created by
Joshua O'Connor
in TelePresence and Video Infrastructure
12-01-2017
12-01-2017
It depends on which branding license you have installed. There is a
single branding license and a mu...
Created by
Joshua O'Connor
in TelePresence and Video Infrastructure
12-01-2017
12-01-2017
I believe you will have to just complete the configuration from the web
interface. To do this you wi...
Created by
Joshua O'Connor
in TelePresence and Video Infrastructure
12-01-2017
12-01-2017
The SX 10 supports external MICs via a port on the back and also has a
line out for audio so if your...
Public Statistics
| Date Registered | 08-13-2012 12:32 PM |
| Date Last Visited | 08-07-2019 12:17 AM |
| Total Messages Posted | 20 |
| Total Helpful Votes Received | 20 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 5 | |
| 10 | |
| 5 | |
| 10 | |
| 5 |
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