I have a customer who is wanting to deploy the 9800 series phones but they will be in patient areas. The 9800 has an arc light across the middle of the phone that flashes/breathes when the phone in in off hours/asleep mode. I have not been able to de...
Looking at the 40.9 release note that posted yesterday it looks like these specific features are not in the very next update. You might want to reach out to your partner and CMS and they can go through the process to get you access to any possible ro...
9.6.2 upgrade should not be caused by the size issue. Could you try upgrading to 9.5.3 and then to a newer version like 9.6.2? 9.9.2 fixes the same issue that the deferred 9.9.1 did with the size issue. Cisco should update the documentation to refere...
For devices hybrid calling is still the process required to allow endpoints to be integrated. Only other option would be registering to CUCM still and then using edge for devices to make them cloud aware. Really depends on your needs. Also this doesn...
Check the NTP reference in CUCM that is associated with the device pool for your devices. The NTP reference for Cisco sx endpoints needs to be Unicast, the default CUCM time reference for NTP is broadcast. Create a unicast reference and apply it to t...