About golmsted

golmsted · 03-10-2015

I am a Windows 7 user (don't hate). I excitedly installed Proximity looking forward to using (Cisco Proximity desktop-1.0.0-Alpha17), but it just never finds a Video System. It just is grayed out and reads: "Looking for video systems...":I can't se...

golmsted · 03-31-2017

I love the idea of the Care Assistant. Who can I change the Display Name though? I created a bot, but want to change the name. I seem to be able to Delete the bot, but no Edit? I can see not changing the Bot Username, but what about the Display N...

golmsted · 08-21-2015

Are you trying this on CCX? You said “CSQ” so I assume so. The Queue API doesn’t work on CCX.g.

golmsted · 08-21-2015

This applies to Gadgets that are hosted in the Finesse Server’s 3rdpartygadget location. If you host your Gadget in an external Application Server you are free to use what you like. Know that hosting outside the Finesse Server means you have to dea...

golmsted · 07-31-2015

Thanks for your open and candid response. The good thing is that you didn't miss any of the things I (as Finesse Architect) have had on my Wish List for a pretty long time.The trouble with replacing a complex application (CAD and CTIOS) with a new o...

golmsted · 07-31-2015

I agree with your comment, Cisco could have done a better job with a web based CTI client product.If you have a recommendation of how we should have done this I am all ears. Finesse is not just a "CTI client". It is an integration container. Yes, ...

Member Since	‎11-22-2011 09:53 PM
Date Last Visited	‎07-27-2018 12:07 AM
Posts	56
Total Helpful Votes Received	26

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Proximity Never Finds Video System on Windows 7

Re: Spark Care Assistant

Re: Finesse API - empty Queues

Re: Efficient Gadget Development

Re: Call control functionality development using Finesse Non-gadget sample

Re: Call control functionality development using Finesse Non-gadget sample