Hi,I need to test an UC320 for the first time and at first look this is completely different device compared to other Cisco voice products. It is similar to UC500 but telnet/ssh access is not allowed and I didn't find out how to do some modification....
Hi,I have a problem with SIP phones on UC500. UC500 has a SIP trunk and when I try to make a call using a sip phone that's not working.If I use scpc phone everything is OK.I tried to bind interface on voice service voip for sip, to setup outgoing pro...
Hi,I have to connect a UC500 with two asterisk IPT systems.First asterisk system use standard SIP port 5060 , but UDP instead of TCP.Second one use port number 5070 and UDP protocol.How to setup these two trunks with different parameters ?Thanks,O
Hi,I have an UCCX script with MENU step. One of the step is for technical support team. When caller chose this step, information about date and time of the call and calling number should be recorded on a XML file located on the web server.This XML is...
Hi,I have to modify attached script for UCCX 8.5.1. This script is working fine with UCCX 7.0 because it's Windows based UCCX and inetpub/wwwroot is local directory. Now I have UCCX 8.5.1 and need to modify script. I tried to upload .xml file into Do...
Router is configured to accept incoming call setups from all sources ip adds :voice service voip ip address trusted list ipv4 0.0.0.0 0.0.0.0Thanks Adam...
Using KTD and Upload document steps I was able to create XML doc and uploaded it into UCCX repository.Now I have another two issues: 1) I don't know how to append new info into xml file without deleting the previous caller id data ?2) How to upload c...
Aaron, After uploading xmltemplate.xml file into UCCX repository I tried to configure keyword transform doc (KTD) in uccx script.For Keyword template I put XMLtemplate ( XMLtemplate is Doc variable that I created and associated with xmltemplate.xml f...
Hi Aaron,Thank you for you quick reply.I don't know so much about XML but I will try to find the solution for this.I apologize in advance for the dummy questions Let start from the beginning...Do I need two xml files, one for call log (calllog.xml)...
