Hey all,We are running webdialer with a corp directory. When a user first logs in the 'preferences' page appears to select the device and line to use. What we need is for the defaults on this page to be automatically selected without any user interve...

Hey all,Before i look into it further i thought i'd ask out here....Upon a 'hang up' event I would like to execute a phone service to appear on the phone screen. OK, I can write the phone service (accessable via the servics menu etc) but a) Can I lin...

Hey all,Has anyone that's got their CCM integrated with AD succsfully edited the directory.asp in /ccmuser to display more attributes in the search resulte.gMobile phoneHome phoneor other variable from Active Directory for that matter!?any help grate...

Hi,We have an issue with calls being forwarded to Unity by a legacy Mitel switch. Basically when a call is diverted to Unity on occasion (about 1 in 3 calls) the user's default greeting is interrupted. You hear the first second or so of the user's gr...