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i have a Callmanager 4.0(2a) and a CRA 3.5(3)i,ve checked cisco site and these version are supported but the JTAPI Subsystem is out of service also the username and the password are correct and i,ve checked CTI application usePlease Advice 216: Apr 1...
i,m Going to order IPCC 3.5 product here is my configuration IPCX-3.Y-PREMIUM IPCX 3.5 or later 3.Y Premium All-in-One (Servers and SW) IPCX-3YPRE-SVR1 IPCX 3.5 or later 3.Y Pre Server (SW only)CCBU-W2k-EX7825-35 Win 2K for MCS7825 or 7835 for IPCC ...
After Gateway redirect the call to IPCX RP, callmanager replace the original call DNIS with RP numberI want to work on original DNIS in IPCX , any idea how to avoid CCM of doing this DNIS replacement nad redirect the orginal DNIS to IPCX
Hi , In My IP Telephony network i have a Remote site witch has a 2610 router with 4 FXO . the FXO ports connected to PSTN Right now all Voice traffic will come to my Centralized site using WAN Link After my WAN LINK goes down i want to do PSTN Fallba...
Thank you , My issue resolvedin CRS 3.5 you have to associate CTI port and creat a CTI portr group so JTAPI wll became in service but in crs 3.1 if you only assign a Jtapi user to CRA it will became in service i didnt knwo this and now JTAPI is in se...
I have Installed Another CRA Server on nemtwork but the problem is JTAPI subSystem does not come IN SERVICE and it,s OUT OF SERVICE i checked the connectivity also the username and password here is log Login Str: 172.16.0.200;login=jtapisub;passwd=*...
Thierry i have 40 Agent And i want to exatcly do the same . Route the Coustomer to agent who asnwered it before .I think i should have a databse to record the agent detail and coustomer who answsered the call , so i can use them , Do you think i,m ri...
