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Hello,We would like to implement full traffic routing from one of our remote sites (behind an MX68) to a Public WiFi provider through an existing IPsec VPN tunnel established in our central datacenter.Current ArchitectureRemote site connected via SD-...
Hello.I'm doing statistics on call queues.I can see the call abandonment rate.A user asks me if it's possible to see the average wait time before abandonment.We do have the overall average wait time for calls in the queue, but I don't see any indicat...
HelloBy default, when you assign the message mode to an 8850 key, it displays the name of the call queue!!It's unreadable.Even more so if you've entered a long name for each site in the call queue.How can I change the display of this call queue name ...
Hello,I'm using a call queue on a structure.I'd like the main operator to be able to forward all calls in this call queue to voicemail in the evening from an 8850 phone.I can't find a way to do this manually from a phone.I don't want to manage it thr...
HelloI would like to customize the names of the monitored lines on my 8850.The problem is that it displays the user's full name.Is there a way to customize the display of monitored line names on the shortcut keys?For example :monitored line name is a...
