Hello.I'm doing statistics on call queues.I can see the call abandonment rate.A user asks me if it's possible to see the average wait time before abandonment.We do have the overall average wait time for calls in the queue, but I don't see any indicat...

HelloBy default, when you assign the message mode to an 8850 key, it displays the name of the call queue!!It's unreadable.Even more so if you've entered a long name for each site in the call queue.How can I change the display of this call queue name ...

HelloI would like to customize the names of the monitored lines on my 8850.The problem is that it displays the user's full name.Is there a way to customize the display of monitored line names on the shortcut keys?For example :monitored line name is a...

Hello,I need to install a site with five DECT 6823 handsets and three DECT DBS210 (multicell) base stations.The 6823s should be able to roam from base station to base station while traveling.I don't understand how to configure the system.All three ba...