I want to configure the wrap-up mode so that it stays static when the agent ends a call, but when I choose the communication closing code, it becomes available automatically , there is something that I need to change to configure this?.
We Configure our cisco Jabber for when the people make an outgoing call the number will going to display as "Private" but in the Windows that open when we make the call it show the number.
there is somewhere where i can change it?
I want to Create a Custom Alert in RTMT that when i have an Error for Example and 503 in a Sip trunk , the RTMT send me an Email.
I was tried to find it in the performance tab any " sip call drop by error " o something Similar but i cant find it....
My company want to start to use Cisco Jabber to remplace the old IPCOMM , i have this Problem:
after create my Phone with CSF ( it Windows) I tried to link and AD user but when I log in jabber I get the error Cannot Communicate with the server,
I Tried to Configure in an Android device and it Works Good but just in "Only Phone Services" , if i choose "Cisco Communications Manager 9+" It send me the same Message that Windows.
in Windows I dont have this Option