How can I use Log4j for logging?How can I configure the VXML properties?How do I setup local variables?Can I pass Java objects between CVP applications?What is the CallStudio Default Audio Path?QHow can I use Log4j for logging?AIn order to get Log4J ...

       Trying to set the frequency agent statistics update at, except from the client side. Is that possible? The default is 10 seconds, and there is a setting server side to globally change the default.      Q Trying to set the frequency agent stat...

How do I collect the archive logs?How do I access a media file for playback?  QHow do I collect the archive logs?  APlease choose "Cisco MediaSense API service" and "Cisco MediaSense Storage Management Agent" services to collect archival logs. If the...

Is it possible to place an outbound call from the agent side in REM?Is it possible to change the caller id (the long random string starting with "assist") which is seen on the agent side as calling number?Do we support adding another root account oth...

When creating a new user, this new user is only able to change their own state in Finesse using the API?Is it possible to customize the look and feel for customers, by using the API described for the chat feed?Is there any way for Social Miner be abl...