Hi,
Does anyone know the integration between cisco UCCX and MS Dynamics CRM using rest API to get the customer info from CRM and if there is no info , the agent should enter the data manually . Also if there is inbound international call i want t...
Hello all,i deployed expressway MRA and configured internal record and external record with required srv records and verified successfully ,also i verified the external connection through cisco collaboration solution analyzer and found the required ...
hello anurag,i saw from the jabber logs that when the jabber look up at collab edge service it looks for it using the internal domain "_collab-edge._tls.internal.domain" which is false as it should use the external domain , so how can i make it searc...
Thanks for yourreply,i verified above all and is fine, like i said i configured voice service domain pointing to external domain as the customer want to use the internal domain as a service domain when login in jabber ,my problem is from login outsid...
