Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I have a need to have a user access phone configuration parameters via the CCMUser page but do not want to show the user in the Corporate Directory. In CCM4 you could update LDAP by using CiscoPrivateUser in the description field. Is there a way to...
I have integrated Emergency Responder 1.3(1)A with both CCM 4.13 and 5.04 and have had a specific issue with Audio notification. CER calls the appropriate users for a particular ERL but the "ER lady" had already spoken her message before the user h...
Using CCM 5.04 and Unity 4.2(1) with TSP 8.1(3) we have created a CTI route point with DN *XXXX that forwards all calls to voicemail. All mailboxes are 4 digits. The CTI route point is assigned a VM profile that strips the * from the dialed number ...
CCM 4.1(3)SR3 and Unity 4.0(5). Calls redirected to the operator when a caller zero's out of a voicemail box are directed to a phone running the attendant console. The Attendant Console (1.4(1ES9)) is unable to do anything but hang up on the call v...
I am seeing a similar error on 4.2(3)SR1 with the latest - as of yesterday - phone load (8.2.2SR1). I do not get an error that states URL too long but it gives a very long erl string in a message box with a title bar of "remote scripting error" and ...
Check out bug CSCsg03127. Symptom:CER Onsite alert receives dead airConditions:CER 1.2(3) or 1.3(1a) with Onsite Alertees through external gateways (cell phones etc)Further Problem Description:CER Onsite Alert mechanism has no voice detection and p...
The reason I typically do not put the config server commands in the router is a rather defensive posture. I have been bitten in the past - on several occasions - by unknowing end users who accidently reprovision their GW routers because of this. It...
The ccm-manager config and ccm-manager config server commands aren't mandatory for MGCP to operate. Having said that, any changes that you make to the configuration via the CCM web interface will no longer be applied to the gateway.I generally do no...
I have seen this in Unity 4.04. Try running the Message Store Configuration Wizard again to resync the Unity and Exchange databases by either going into Control Panel - Add Remove Programs and clicking on *change/remove*. Doing so runs the sync and...
