About robert.svidron

robert.svidron · 03-06-2023

Does anyone have the queries run by report? I'm looking to build a mapping document to replicate some of the built in reports from CUIC.I'm looking for the Agent Detail Report, Common Skill CSQ Activity Report, Detail Call CSQ Agent Report, Agent Not...

robert.svidron · 02-23-2023

Does anyone have a UCCX 12.5 database diagram? I'm working on building a reporting universe over contact center and the relationship documentation for the database schema is not clear. Referring to: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm...

robert.svidron · 02-03-2023

How do i update the recording option (Automatic Call Recording Enabled) and Recording Profile (QM_Call_Recording) on the line?The XML im passing is:<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns="http://www.cisco...

robert.svidron · 02-06-2023

Do you have documentation on this? I do not see update line appearance as part of the Cisco AXL 12.5 schema documentation. I attempted to use update phone with the line update in the SOAP XML below but did not work: data = f""" <soapenv:Envelope x...

robert.svidron · 02-03-2023

I'm looking specifically to set this on the line

Member Since	‎04-05-2018 07:55 AM
Date Last Visited	‎03-20-2023 03:53 AM
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CUIC Report Field Mapping

UCCX 12.5 Database Diagram

Updating the Recording Option and Profile on Line using AXL (12.5)

Re: Updating the Recording Option and Profile on Line using AXL (12.5)

Re: Updating the Recording Option and Profile on Line using AXL (12.5)