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UCCX 10.6.1.10000-39
UCM 10.5.2.12901-1
After setting up UCCX I get this error message trying to login to Finesse as an Agent.
Sign In ErrorThe device associated with that extension or dial number is invalid.
Troubleshooting the issue brought me t...
I run into this post as well from time to time. Those in the future might understand better with a different description. Caller ID Name display shows "pending", Caller ID Number is correct.Workaround: put the caller on hold. once resumed the displ...
I ran into a similar issue but the trouble was an overlap in the dial-plan.UCM 8.6(2a)Unity Connection 8.6(2a)CTI Route Point extension 8021 CFA to VMCall Handler extension 802111:29:21, New Call, CalledId=8021, RedirectingId=, Origin=16, Reason=1...
That is a good question, I'm trying to do this too and haven't figured out a way.I'm using UCM-BE 7.1.3 (Business Edition where Unity Connection is installed on the same hardware as UCM).I have a high turn-over position and am looking for an easier w...
I'm not sure about loading a firmware without CallManager. To unlock Settings to manually set some items use "**#"Settings button3 - Network Configuration32 - Alternate TFTP NO**#[you see the lock open]notice the softkeys change. in this example a ...
