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We have installation od Service Monitor 2.1 with 2 sensors. Both sensors are registered, but when we generate report we can't see any information for devices (everything is unavailable) but can see information for MOS and cause.
Hi,we have new installation (Unity 4.0 with Domino). When we recive new voicemial we got it also in e-mail inbox. When we open the message we see some kind of media player but when try to play it we got unknown error message. Can we setup Unity so we...
Here is print screen of monitored devices.For CCM there is no known phone. But under CCM configuration of Service Monitor it shows that is connected to CCM.
We have to sensors, one discovered around 60 devices and anopher on main location more than 1000. We have CCM 4.1(3)sr5 maybe that is problem. In service monitor it show that is connected to CCM, but don't show anything for Device DB in that section....
OK, so to conclude, CCM 6.1 - alone on sereverPresence 6.0 - alone on seperate serverUnity Connection 2.0 - alone on seperate serverand we can't mix this software, they all need separate server.THX
Yes i changed the configuration from SCCP to MGCP and that solved the problem. But i want to keep SCCP, any suggestions. The IOS version on VG224 is 12.4(16).