How do you move the transfer key to the first screen when connected on the layout?Ours shows it should be 1. Hold 2. End 3 Transfer but when connected it has 1. Hold 2. Details 3. End CallSo users have to push the 4th button with 3 dots to go to the ...

I've had a request from the boss to see if we can dial one of our DID's and route it to 7-8 cell numbers? I tried setting up a hunt group with both CTI route points (line forwarded to mobile) and with actual working phones (line forwarded to mobile a...

I am at my wits end so hopefully someone has an answer as TAC can not figure this one out.Upgrading from unity 5 to unity 8.0(3.3)I'm getting an error at the end of the unity install This error is in reference to a SQL configuration Script.... appli...

We will be moving our Unity 5.0 to a new domain. The new domain will be Exchange 2007 on an 08 OS server.So it looks like I'll have to install the ES 56 for one.Also what do I need to do to move Unity to the new domain? we have failover involved as ...

Anyone using this set up yet?If so, any problems or issues?