Hi,Back on December 6, 2011 I made a note that I had changed the password in the Cisco Configuration Assistant by going into "Configure", "Device Properties" and "Users and Passwords". With the selection set to "All Devices" I typed in "admin" for th...

One of my users is not in the office very often. He asked me to forward his calls to his cell phone if he does not answer his office phone. In CCA is went to his phone definition and changed the number in the field for "Call Forward, No Answer" to "9...