HelloI have two SIP trunks from the same SIP provider. and i am facing issue with incoming calls as they targeting the wrong SIP link .Noted in sip/sdp massage from my VGW to ISP contains the wrong SIP address (c=IN) ,dial-peer and sip bind  configur...

Hallow Cisco TeamIs there a way integrate UCCX with CRM and achieve the following points ?A dialog should appear displaying the information of the caller, where, theinformation would be fetched based via an API based on the mobile number.User should ...

Hi We are in the process of renewal our UCCX and we I'm trying to understand below UCCX lic points to determine our needs .- What is Cisco Unified CCX Premium Seat ?- what is Cisco Unified CCX Maximum Agents and how i cant calculate our needs or how ...

Hi I have QM installed in Windows Server 2019 .currently wen i login to the Workforce Optimization page it using http port and I would like to protect the server .Can anyone help me with this procedure?How to enable SSL/TLS on Workforce Optimization ...