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russell.5813
Level 1
Level 1
Member since ‎12-17-2015
‎05-15-2018
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  • 37 Posts
  • 1 Solutions
  • 75 Helpful votes Given
  • 0 Helpful votes Received
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User Activity

Unable to Reconnect to Meeting

05-07-2018
Good afternoon, For meetings scheduled in TMS, if a user disconnects from the conference early, they receive a pop-up window asking if they would like to reconnect. Once this happens, users are unable to select yes or no. The sound effect will play, ...

SX20 SIP Calling Rejected

03-14-2018
Good morning, I've recently upgraded an SX20 from TC7.3.6 to CE8.3.4 and am trying to migrate from H323 to SIP-only dialing. I have it pointed to our registrar, which is a VCS, and I get no errors on the diagnostics page. However, when I attempt to p...

SX20- TC7 to CE9 Upgrade

02-11-2018
I recently received a work order to upgrade our endpoints from TC7.3.6 to CE9.2.3. I pushed the update to a test system via TMS and afterword received the following warnings:   Certificate Expiry- A certificate has expired X days ago. Please Update. ...

TMS Notifications

06-07-2017
We currently have TMS set up to email our section when an endpoint is offline for longer than 20 minutes. We have an individual no longer working in our section that continues to receive these notifications, even though I've removed them from the Eve...

SX 20 Won't Load

04-27-2017
I have an SX20 codec that, once turned on, sits at a blank screen. At one point, it would display the Cisco logo before going to a black screen, but now it doesn't even load that. The power light is white and continues to spin. The mic gets power, bu...
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Member Since ‎12-17-2015 10:53 AM
Date Last Visited ‎05-15-2018 03:07 AM
Posts 37