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For meetings scheduled in TMS, if a user disconnects from the conference early, they receive a pop-up window asking if they would like to reconnect. Once this happens, users are unable to select yes or no. The sound effect will play, ...
Good morning,
I've recently upgraded an SX20 from TC7.3.6 to CE8.3.4 and am trying to migrate from H323 to SIP-only dialing. I have it pointed to our registrar, which is a VCS, and I get no errors on the diagnostics page. However, when I attempt to p...
I recently received a work order to upgrade our endpoints from TC7.3.6 to CE9.2.3. I pushed the update to a test system via TMS and afterword received the following warnings:
Certificate Expiry- A certificate has expired X days ago. Please Update.
...
We currently have TMS set up to email our section when an endpoint is offline for longer than 20 minutes. We have an individual no longer working in our section that continues to receive these notifications, even though I've removed them from the Eve...
I have an SX20 codec that, once turned on, sits at a blank screen. At one point, it would display the Cisco logo before going to a black screen, but now it doesn't even load that. The power light is white and continues to spin. The mic gets power, bu...
Thank you for the reply, Patrick. There's nothing in the event, system, or call logs that indicate a problem. Using the recent calls as a work-around is ok in the short-term, but our users today panicked when they accidentally disconnected and couldn...
Thanks PJ. I just noticed this a few minutes after submitting that screen. Services are running again but I still can't send/receive calls. Combing through settings now to see if I'm missing anything else. Still getting the cert expiry error.
I found part of the problem. For whatever reason, when I upgraded the endpoint, it shut off all my network services--I've never experienced that after an upgrade. Reactivating them allowed the system to register to my VCS again. With H323 at least. S...
