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Rajiv Lal
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About Rajiv Lal
11-07-2020
Rajiv Lal
Cisco Employee
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Member since
11-26-2009
35
Posts
14
Helpful
4
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Certifications
Latest Contributions by Rajiv Lal
Latest Contributions by Rajiv Lal
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URGENT:CWMS integration Question
Created by
Rajiv Lal
in
Collaboration Applications
09-12-2013
09-12-2013
Thanks Dejan !!!
URGENT:CWMS integration Question
Created by
Rajiv Lal
in
Collaboration Applications
09-12-2013
09-12-2013
Hi Dejan,Thanks for your reply.Yes these will be 2 separate systems and will have 2 different dial i...
URGENT:CWMS integration Question
Created by
Rajiv Lal
in
Collaboration Applications
09-11-2013
09-11-2013
Hi All,I have a query regarding CWMS integration with CUCM.Customer wants to have 2 separate CWMS in...
Re: Agent Desktop Error when CCM1 server fails..
Created by
Rajiv Lal
in
Contact Center
12-22-2009
12-22-2009
Hi,It sounds that call manager replication issue.Please check if the DB replication between the call...
Re: CTI Ports not registered in UCCX
Created by
Rajiv Lal
in
Contact Center
12-22-2009
12-22-2009
Hi,Kindly confirm the status the unified CM telephony subsystem of the Second server and it should b...
Re: Problem to run Cisco Supervisor Desktop
Created by
Rajiv Lal
in
Contact Center
12-22-2009
12-22-2009
Hi Wilson,Run the postinstall.exe (c:/programfiles/cisco/desktop/bin/postinstall.exe) on the PC wher...
Re: CCX 7.0.1 - License Question - When Restore // Standalone to
Created by
Rajiv Lal
in
Contact Center
12-18-2009
12-18-2009
Hi,Here are answers for your questions:1)To install HA you need to have SQL 2000 installed on Both s...
Re: UCCX DNIS
Created by
Rajiv Lal
in
Contact Center
12-08-2009
12-08-2009
Hi,In the script you have set the DNIS that is the called number and the called number here is the C...
Re: Problem to unistall Cisco Supervisor Destktop
Created by
Rajiv Lal
in
Contact Center
12-08-2009
12-08-2009
Hi Wilson,The document also applies to 5.xRegardsRajiv
Re: unable to get DSN on the DB read step
Created by
Rajiv Lal
in
Contact Center
12-07-2009
12-07-2009
Hi Naresh,The ODBC connection should be created on both the servers.If the ODBC connection test is s...
Re: unable to get DSN on the DB read step
Created by
Rajiv Lal
in
Contact Center
12-07-2009
12-07-2009
Hi Naresh,Was the ODBC conntection test successful?In case you are using HA you need to create ODBC ...
Re: Problem to unistall Cisco Supervisor Destktop
Created by
Rajiv Lal
in
Contact Center
12-07-2009
12-07-2009
Hi ,Sometimes uninstalling the CAD from add/remove programs does not remove some of the components a...
Re: Finding UCCX users...
Created by
Rajiv Lal
in
Contact Center
12-07-2009
12-07-2009
Hi,I am not sure how you will get the results automatically.I guess ODBC connection to the UCCX data...
Re: Not able to login to Supervisor Desktop
Created by
Rajiv Lal
in
Contact Center
12-07-2009
12-07-2009
Hi,Kindly let me know at what screen you are not able to see secondary superviosrs?You need to assig...
Re: Finding UCCX users...
Created by
Rajiv Lal
in
Contact Center
12-07-2009
12-07-2009
Hi,You can make use of Real Time Reporting available in IPCCX.Login to appadmin -->Tools-->Real time...
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Public Statistics
Date Registered
11-26-2009
11:49 AM
Date Last Visited
11-07-2020
09:20 PM
Total Messages Posted
35
Total Helpful Votes Received
14
Helpful Votes From
User
Helpful Count
James Hawkins
5
harisivaji
4
A00460610
5
See all >