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UCM 11.5, UCCX 11.5, SM 11.6 - is it possible to let the customer whom initiated the web chat to attach a file to be sent to the chat agent?
Thanks, Jeff
I've written a new java class with one method that performs a calculation, and returns an int. The idea is that my UCCX 10.6 script will pass in two integers, perform the random number generator function based on these two integers as high/low, then ...
I'm not new to ASA firewalls at all, also know L2/L3 very well, but I'm having a terrible time getting an ASA 5500 config pulled together.
I have a lab where I'm testing an ASA 5520 active/standby failover pair prior to rolling this out, and need to ...
I have a new install of an MX800 registered to TPaaS in the cloud, and the unit is constantly receiving calls from 100@ and its IP address. This started over the weekend and is occurring every 30 seconds like clockwork. Is there any way in the MX800 ...
I have a CUBE deployment Cisco 2911 15.41T1 running fine, sip trunks to UCM 10.5.1 and to the SIP provider, again running fine. The designers of this project specified that a 2-port FXO is installed in this cube to support a Bogen TAMB unit, not the ...
failoverfailover lan unit primaryfailover lan interface failover GigabitEthernet0/2failover polltime unit 2 holdtime 6failover polltime interface 2 holdtime 10failover replication httpfailover link stateful GigabitEthernet0/3failover interface ip fai...
exact opposite behavior - it follows the designated primary firewall. If I change the failover config so that ASA-PRI (forget the name for a moment) acts as failover standby, the issue follows.
Its almost like no matter what, the default gateway nev...
client tested it late yesterday afternoon and it worked great! I didn't see anything in the logs that indicated where this was coming from, so my impression is that this was from a spoofed IP making these probing calls.
The TPaaS provider has been u...
I changed the BIPPA user to that of the RmCmUser and password, worked great.$&%&%*%$*%Had no effect on newer phones, the older 794x/796x was the problem child.Thanks, Jeff
