Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I cannot create a survey for conversation created by Intergrator.I'm starting conversation with request /ws/v19/clientapplications/messaging/conversation/start?searchContactOnAttribute={value}
https://pubhub.devnetcloud.com/media/enterprise-chat-and-...
Has anyone used ECE SDK sample code from https://developer.cisco.com/docs/enterprise-chat-and-email/#!chat-javascript-sdk/chat-javascript-sdk?
I have tried that sample for 11.6 and also for 12.6 (I have changed libraries in 11.6 sample for that for ...
I have problem with sending request to Cisco Finesse REST API. I have small application which in first step get all users (this request works fine), nest step is send request to make call for choosen agent and at this moment I have message error 500....
Hello, we're developing an Outlook plug-in with custom planning conferences in TMS. We're facing some issues with conference number which is normally assign by TMS. TMS has some numbers to create conferences, so the participants can dial in - in our ...
Hello,I would like to get query rule when outbound (dialer) call is going on. I need this parameter to add to my application link and open this link when call arrives.It seems that parameter (query rule) was available in CTIOS, but now in Finesse i d...
Hi,1. Yes, I make request get all agents to check agent state and if this state is not ready than call request to make call2. Yes, I checked - I myself logging to FInesse and make some calls3. Yes, via SOAP UI and this is working4. This log is ffrom ...
TMS determines which of available bridge numbers too use....why only 10? We have 10 PSTN numbers configured Are you using Cisco bridges or third party with Externally hosted? Cisco bridgesOK thanks, so please tell me whet API methods I must to call t...
I used postMessage, an it is working. But it is work around method for me and I would like to find some solution which let me call methods directly, without sending string between two applications.Maybe I will describe it with more details:I have Fin...
