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Get Query Rule on outbound call

Hello,

I would like to get query rule when outbound (dialer) call is going on. I need this parameter to add to my application link and open this link when call arrives.

It seems that parameter (query rule) was available in CTIOS, but now in Finesse i dont see it anywhere.

Regards,

Adrian

1 ACCEPTED SOLUTION

Accepted Solutions
dekwan
Cisco Employee

Hi Adrian,

Unfortunately, Finesse doesn't have the ability to get the query rule for the outbound call.

Thanx,

Denise

View solution in original post

1 REPLY 1
dekwan
Cisco Employee

Hi Adrian,

Unfortunately, Finesse doesn't have the ability to get the query rule for the outbound call.

Thanx,

Denise

View solution in original post

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