About rkorn

rkorn · 07-27-2017

Hello All,I'm getting the following error message when attempting to open the TSP Notifier configuration via the taskbar: "Unable to open HKLM key."When instead attempting to configure the tsp via Control Panel->Phone and Modem->Advanced->CiscoTSP001...

rkorn · 07-21-2017

Hello Everyone,We've run into an issue where we'd like to monitor unsupported devices. Just wondering if anyone knows of a clever workaround for the Polycom SoundPoint 450.Thanks,Richard

rkorn · 04-25-2017

Hello,I started up a new UCCX 10.6 (and now 11.5) Sandbox but am unable to connect via AnyConnect with the following error: The secure gateway has rejected the connection attempt. A new connection attempt to the same or another secure gateway is ne...

rkorn · 03-22-2017

Hello,A couple of days after starting up the sandbox I get the following message when logging into the unity server, and voicemail calls do not reach the unity server:Cisco Unity Connection cannot answer calls. A license violation has occurred. To re...

rkorn · 01-30-2017

I'm having trouble accessing the CUCM Administration portal for publisher of sandbox CUCM v11.0 on the rave37 network. This happened on the rave34 network, so I shut terminated the session and started over. It gave rave37 which failed to start the su...

rkorn · 08-07-2017

We were able to reproduce the error locally on a vm of Windows 2016. Furthermore we found the the TapiSrv service would begin to run only when starting our application. The symptoms are equivalent. We are getting the following error in the system eve...

rkorn · 08-03-2017

Some more info regarding the cucm version: 10.5.2.10000-5 and I've attached the install logThere is a fee associated with opening a DevNet developer ticket correct? Thank,Richard

rkorn · 08-02-2017

- Did you reboot after the re-installation?Yes I did- Did you install and testing using the same (admin) account?All operations have been done under the same full-permission domain-admin account.- Is the Windows 'TAPI' service running?If you mean the...

rkorn · 07-28-2017

Uninstalling and Installing removed the hkey issue and was able to configure the tsp, however, I am unable to collect monitor lines via my application. I still believe this to be TSP driver issue as it was configured to Log all details for TAPI,CTI, ...

rkorn · 07-07-2017

This issue continues to appear on every UCCX instance for the last 3 weeks. Should I create a new thread?

Member Since	‎07-11-2016 06:10 PM
Date Last Visited	‎07-19-2018 04:24 AM
Posts	26
Total Helpful Votes Received	3

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User Activity

"Unable to open HKLM key" when opening TSP Notifier Configuration

Monitoring unsupported devices (Polycom SoundPoint 450)

Trouble connecting to sandbox via AnyConnect

UCCX Sandbox: Unity licensing restricts call handling after a couple of days

Trouble accessing CUCM Administration portal for publisher of sandbox CUCM v11.0

Re: "Unable to open HKLM key" when opening TSP Notifier Configuration

Re: "Unable to open HKLM key" when opening TSP Notifier Configuration

Re: "Unable to open HKLM key" when opening TSP Notifier Configuration

Re: "Unable to open HKLM key" when opening TSP Notifier Configuration

Re: UCCX Sandbox: Unity licensing restricts call handling after a couple of days