I would like to monitor the usage of our 3 PRI lines that come into our Cisco 2821 router so that I can determine if we need all 3 lines. How would I go about doing this? The goal to create a line graph to show the peak times of usage and how many ca...

Hello, I am using the supervisor desktop to monitor 5 CSQ's labeled AppointsCSQ1, 2, 3, etc. and I login to the supervisor desktop and click on sklls to see all the CSQ's. Just today, only 2 of the CSQ's will now appear in the supervisor desktop unde...

Is there a way to report on the number of callers that pressed option 1 or options 2 in a menu? I don't see anything in the Get Reporting Statistic.