Hello  Rajan, I have tried that in first place. But did not help. Even have reset the SIP trunk. Thanks, Narendra ... View more

Hi Jaime, our set-up is such that any call that belongs to different site will take SME. :( we have in all 5 clusters. Thanks, Narendra  ... View more

Hello Suresh, No, Site1-I P phone (cluster 1) --> SME --> Site2-IP phone (cluster 1). Every site has his own prefix. Every call (if not from same site and PSTN), will routed to SME and from here rerouted to destination cluster. Here source and destination cluster could be same or different. Call is working fine when called from Jabber. But, failing when called from Desk phone. Thanks, Narendra ... View more

Hello All, Thank you for your advise and valuable time. Just wanted to highlight some thing I learnt from this shutdown activity. Before planning for this activity please have bellow access/ credentials>> 1) Location of back-up and credentials for that. 2) CLI access 3) OS admin access 3) CIMC access 4) ESXi app and access / permission. Shut Down procedure>> 1) Check for DRS status and make sure you have the latest back-up there. 2)  Open all OS admin navigation page in different tabs (preferably on IE) in order which you needed to shut down (point 3). Please note " utils system shutdown " may not work on CUC or IMPS on CLI mode. 3) Like mentioned above order would be CUC sub, pub, IMP&S sub and Pub and finally CUCM sub and pub. Please note all sub should be in increasing order. 4) Got to Setting >> Version and here you have shut down option. 5) Follow the shut down in order mentioned in 3rd point. 6) When all these servers were shutdown, power down the UCS via CIMC. Power-up>> I suppose this is time to relax. Once you power up the UCS chassis, servers inside it will come up automatically. However, you may attempt to getting in via ESXi and powering then up in reverse order as mentioned in point 3. In case any issue, something did not come up, time to call TAC. Please have following information / credentials handy mentioned at the start. Thanks, Narendra ... View more

Hello Jaime, Thank you. How to go about once i start power-on process? please advise. Thanks, Narendra ... View more

Thank you Suresh. Once power-up starts, i first start CIMC then once CUCM oub IP reachable, login on cli mode and type command "utils system start". them sam with all sub followed by IMP&S and CUC. Please correct me if i am right.  ... View more

Hello, I can see contact list is updated successfully via BAT and checked user ID, looks everything fine. But when user log's into his jabber on desktop it fails to show the new list. I have tried to delete local contact list at  C:\Users\<username>\AppData\Local\Cisco\Unified Communications\Jabber C:\Users\<username>\AppData\Roaming\Cisco\Unified Communications\Jabber but no go.      ... View more