Member since ‎08-26-2015

User Statistics

  • 13 Posts
  • 1 Solutions
  • 4 Helpful votes Given
  • 0 Helpful votes Received
Recent Badges
10 Replies
1 Accepted Solution
5 Replies

User Activity

Dear AllIs there any way in UCCX 9.0 that when customer call connected to the agent ,play a voice prompt saved in UCCX document repository which same  needs to be heard by  both customer and the Agent. Thank youThilina
Dear All Can i use cisco Jabber for below purpose,Make company web site browsing customers to call our call center via plugin in the web site like web chat this will be voice chat. Thank youThilina  
Hi We are having UCCX 9.0 with Premium license,can we configure Agent Greeting service in our call center with this version and license ?If can how can it be done ?If cannot what are the requirement which we need to have to enable this ? Thank you Th...
Community Statistics
Member Since ‎08-26-2015 01:06 AM
Date Last Visited ‎10-26-2022 12:03 AM
Posts 13
Helpful Votes Given To