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We have a VAR writing an IVR application under Java/Tomcat. We are using UCCX 10.6.1 SU2. They are experiencing session management issues. TAC has repeatedly asked about load balancers and there are none at this stage, but that is our desired end ...
Backstory - According to our carrier, we need SIP header diversions in our new CUBE router to allow for off-net call forwarding. Basically map an internal extension number to a valid carrier supplied NANP number (they test calling party for security...
While in ASDM via the management interface, I get ASA log entries every 30 seconds with 'deny TCP (no connection) from *** to ***/443 flags FIN ACK on interface management'. Operation of ASDM is not impacted, but I'd like to correct this if possible...
We are building a VMWare based lab with a layer 3 IOS switch (3750) to do inter-vlan routing from the various vlans within the VM chassis. There will be no switch ports specifically assigned to the VLANS, only trunked interfaces into the VM Chassis....
The initial connection is established with "Create URL Document" command that passes the ANI and DNIS to the VAR's web server. As noted, no issues there.The interactive session appears to be failing because the session ID goes missing in the http he...
If you can run a debug ccsip messages on the CUBE/SBC that will tell you if the calls are getting from the carrier to your gateway and will display any error messages that may be coming from CUCM. If the SBC is 'carrier provided' you could ask them ...