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Hi All,I was setting up CUBE-SIP-to-SIP trunk for PSTN. This router is also set up for SRST and it has relevant dial-peers configured. After configuring this I saw following messages trying to send the register messages to registrar:as.nipt.telstra.c...
Hi,My company is planning to migrate UCCE to UCCX. As they have only 160 agents and UCCE doesn't make any financial sense. Has anyone done this? What should be the best approach in doing this? Any help will be appreciated. Thanks. Faisal
I am running CUCM ver 7.1.5.32900-2 anc WebEx Connnect version 7.1.2. I am unable to use Dial rules configured in the CUCM. E.g in Australia I use 0 for outside line. I have CUPC client working fine and I can use the dial rules without any issue. Am...
sip-ua config is used to register to your sip service provder. Without it or if you have incorrect sip-ua details the sip tries to register using pots dial-peer information and in some cases it was register but calls may not work as your service pro...
HiAuto answer has nothing to do with the agent logged in or not as it is controlled by CUCM line (DN) configuration. I have configured a customer contact center agents auto answer with headsets but no one calls agents on their UCCX extension, calls c...
Hi, I configured this today and follwing is my working config:sticky ip-netmask 255.255.255.255 address source cas-ip replicate sticky serverfarm cas-farmsticky http-header Authorization cas-rpc-http serverfarm cas-farmsticky http-cookie Cookie ow...
