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I have CUE 7.0.6 NME boarded on Cisco 2821. It was previously configured with CME but now I'd like to use only AA functionality of CUE without voicemail. I need to create a flat IVR menu with playing prompt and transfering call back to the...
Hello. We use two nodes of CUCM 7.1 and we have permanent device license. Now we'd like to increase amount of phones for a short time. I downloaded 3-monthes demo license for 500 units (the file in attachment). So my question is - how I should add t...
Hello everybody. We use CUCM 7, UCCX 7.I have an issue with distributing inbounds calls. There is "longest available" distribution but sometimes two agent's phones become ring at once, then both agents answer the call and at the end they have three-w...
Hi! I have an issue. I created additional user in the sql-server (where UCCX is ran) and changed authentication method form windows to both - sql and windows. Now my sql connector can use this new account for database access - all works fine. But whe...
Hello!I can't look up some cdr records in the log-files which generate CUCM. I see some missed calls on a display of the phone but can't find it in the cdr. Does anybody know what may be a cause of the issue? A subscriber of this phone use a mobility...
Hello. I have the similar issue. We use CUCM 7.1, UCCX 7.0.An access to CUCM is configured through LDAP authentication. One of the corporate domain was broken, then it was recreated. After that I can't get an access to UCCX with admin user. It's inte...
Thank you Anand. But I suppose I have no some permissions to open it. I get following:Service Request Not Found 613526919 is not a valid Cisco Service Request Number for your Contract. Please use your browser's "Back" button and go to the previous pa...
