06-09-2016 09:20 AM - edited 03-19-2019 11:13 AM
Hi there.
I have CUE 7.0.6 NME boarded on Cisco 2821. It was previously configured with CME but now I'd like to use only AA functionality of CUE without voicemail. I need to create a flat IVR menu with playing prompt and transfering call back to the gateway (Cisco 2821).
I created an AA application with custom script. When I call to CUE the application starts the script, plays prmpt then on a "cal redirect step" tries to transfer a call to the CME (not back to the GW). Considering that the CME doesn't exist any more, calls fail.
So, my question is - is it possible to use CUE without CME integration?
Ruslan
06-09-2016 10:37 AM
No, you need to have an integration to CME or CUCM to route calls to CUE.
06-10-2016 01:01 AM
Thank you, Jaime. I supposed that but was needed of some confirmation. :)
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