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CUE with no CUCM/CME integration

Ruslan Kravets
Level 1
Level 1

Hi there. 

I have CUE 7.0.6 NME boarded on Cisco 2821. It was previously configured with CME but now I'd like to use only AA functionality of CUE without voicemail. I need to create a flat IVR menu with playing prompt and transfering call back to the gateway (Cisco 2821).

I created an AA application with custom script. When I call to CUE the application starts the script, plays prmpt then on a "cal redirect step" tries to transfer a call to the CME (not back to the GW). Considering that the CME doesn't exist any more, calls fail. 

So, my  question is - is it possible to use CUE without CME integration?

Ruslan

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

No, you need to have an integration to CME or CUCM to route calls to CUE.

HTH

java

if this helps, please rate

Thank you, Jaime. I supposed that but was needed of some confirmation. :)