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Following Log4j Vulnerability, we are required to upgrade our Cisco Paging server.Does anybody know if informacast version 14.4.2 is compatible with CUCM version 12.5?Are we required to install a new license after the upgrade?Can't see that there is ...
Hello,We are trying to figure out how to remove the Mural and Miro apps which appear by default in +Apps tab (photo attached).Does anyone know how can we do that?Your help will be very appreciated!
We are running into a CUIC report issue.We can see the following for specific agents:The same number appears for Inbound ACD and Inbound non-ACD calls.All calls are ACD calls. We can also see from the "Agent detail Report", the 1 same call appears tw...
Hi everyone, I am facing an issue with installed JDV MSI on Windows 10.sometimes, between 1 to 2 hours after everything is working fine, we are not able to make video calls using JDV.Video is enabled on the phone but when the problem occurs we see th...
Hello Everyone!We have a customer that experienced CTI Connection error on Cisco Jabber in the middle of the day.Jabber client had to log out and then login again in order to restore the CTI connection to the primary CTI node. - On the primary CUCM ...
Hi,I actually have this problem too.Same versions - upgrade from CUC 11.5 SU3 to 14 SU1. (enable sha512 and "ciscocm.cuc_upgrade_12_0_v1.3.cop.sgn"COP files are already installed).I tried also the 12.5 SU6 upgrade ISO file and got the same error.It l...
Thanks I have also found a release note for this version from Cisco:https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucm/cisco_paging_server/14/ReleaseNotesBasicPaging1442.pdf
Hi,Webex site URL should be the company's meeting site "<sitename>.webex.com", you can see this from the control hub meeting section.And yes, the account name is the email address for your account with Webex
Hi, @Jonas Fraga @rikardkrvaric Apparently, the solution for this was to configure these users again as agents:1. reassociate their extension with rmcm application user.2. remove and add IPCC extension under end-user configuration.3. Configure again...
