Brian,Just a little update. We've found what we believe to be the issue and we're preparing a fix. It isn't clear exactly when the fix will hit the field, but the issue does clear with a reboot for now and only affects old installations. I've been mo...
Hi Brian,It looks like a reboot cleared something and the device upgraded. We have security measures that are reset on a reboot and that might be fixed things. I did run a 'showtech' operation that gives us operational details and I found that it cam...
You've made a correct assessment of the device. The PS is dead and the unit will need to be replaced. I'll forward this over to our Marketing folks to see what they can do.Thanks,Robert
Lokibjensen ... if it happens again, you can contact me directly at jamwyatt@cisco.com. I'd like to capture the log stream from the management tools. Turning it off and then on again (after a suitable 1-2 minute wait), will cause a complete reset of ...