You would create three new partitions. You would also come up with three new time schedules with time periods in them. Let's say the hours are 7-4, 4-11, 11-7. You would put those time periods in under their respective partition as to make them only valid during that time. So let's say the main number for that is 6000. You would create three translation patterns in the each of those new partitions. The CSS would be one that can call into Unity. The transformed number could be 7000 for the 7-4 time, 7001 for the 4-11 time, and 7002 for the 11-7 time. Create CTI rp's for each of those 7000, 7001, and 7002 numbers. Then in Unity, create 3 separate call handlers accordingly. Please rate if this helped.
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