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garry.engle
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Level 1
Member since ‎04-02-2019
‎11-24-2022
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  • 18 Posts
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  • 170 Helpful votes Given
  • 5 Helpful votes Received
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Is it possible for CDR entries to show up late?

06-05-2020
Is it possible for CDR entries to show up delayed?  We have 10x UCM/UCCX and had problem with a database call action the other day. It resulted in Call Center agents hearing a phone ring then it hangs up with no voice heard. These were usually record...

Looking for the document that shows memory in UCCX 12.5

04-01-2020
This has been surprisingly difficult to find.  What is the java heap memory amount in UCCX 12.5?  We're on 10 now, about to upgrade to 12, and hoping to leave our java heap memory errors behind by getting a bigger amount than 512MB. I figured somethi...

Reduce Maximum Deny-Flows to ease up on ASA CPU?

09-30-2019
Hello All, Has anyone tried this or has a good idea on the effect? I have not been able to find any discussion or documentation about this specific adjustment.  As a short-term mitigation to an overtaxed ASA, I'm considering reducing the setting for ...
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Member Since ‎04-02-2019 05:16 AM
Date Last Visited ‎11-24-2022 07:24 PM
Posts 18
Total Helpful Votes Received 5
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