I believe we are running into a DTMF issue, but it is only happening for a couple of users. When a caller calls in through a 6608 gateway to Unity 4.0 (3) from their cell phone, they try to enter ID and Password and they enter it and it does not see...

Interested in hearing how Unity is being configured for multiple tenants in a building. Are you providing multiple call handlers and what if overlapping extensions? Just interested in ideas.

Can you assist me with finding documentation that supports Unity being hearing impaired compliant by government standards. Thank you.

I am trying to determine when Intercept on IPMA should work and when it should not. I am the manager and a call comes to my prime line, I immediately divert it and it is sent to my Assistants phone. I choose to intercept the call and I am able to ...

3.0 is loaded on Unity with 3.2 of CCM. When I go to VM I show that the call is forwarded to VM, but it takes 15 seconds to connect to standard greeting. I upgraded TSP to 6.0.1 and made sure that switch integration is Cisco and it is. Any other i...