We have a script that that should loop through agents until no one is available and then roll into the next queue, for some reason it fails to loop through all agents we have about 6 skill levels with 2 agents at each level. Just wondering if there i...

Having an issue with DX80 reporting that provisioning mode is set, but provisioning status is not reporting provisioned. I have another dx80 with exactly the same configuration working fine. Any ideas what else i can look into to troubleshoot this pr...

Hello,I need some assistance figuring out if its possible to do. Here is my problem we have a single number that triggers UCCX application, we have another application that is outside of UCCX that connects to cisco finesse notification service and li...

Maybe someone can help me with options and details for cisco cideo conference stuff. First as of right now we have telepresence management suite with conductor and two cisco video servers and webex integrated. Since TMS is end of life in 2020 wonderi...