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- About markbatts
08-15-2019
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Member since
09-25-2009
123
Posts
62
Helpful
19
Solutions
Created by
markbatts
in IP Telephony and Phones
in IP Telephony and Phones
01-16-2019
08:52 AM
01-16-2019
08:52 AM
Thanks for the reply , I was kind of hoping this might be a "known" issue , I will do some more investigation and comeback to you with traces.
... View more
Created by
markbatts
in IP Telephony and Phones
in IP Telephony and Phones
01-16-2019
08:31 AM
01-16-2019
08:31 AM
Hi , I have a strange issue with a particular number/numbers, the calls get dropped when placed on hold.
I have looked at the traces for a good call ( from my mobile for example ) and a bad call ( from the UK landline) and have noticed that there are difference but I can't explain why.
On the good call I see the re-invite go out (from CUCM to CUBE) with a=inactive , everything normal all works fine.
On the bad call I see a re-invite go out ( from CUCM to CUBE) , but with no SDP ???? i.e no a=inactive etc etc.
This seems to only happen from one particular customer , but given that I am originating the SIP re-invite why would that make any difference????
By the way MTP is not being used.
Anyone seem anything similar? I'm running CUCM 10.5(2)SU2 with 8851 phones testing with 10.3.2 and 12.0.1 firmware and CUBE , all pretty standard stuff.
... View more
Labels:
08-09-2018
08:28 AM
Hi we have recently upgraded our UCCX from 10.6 to 11.5 . I have noticed that on the secondary
the "Cisco Unified Intelligence Center Reporting Service" is stuck on initializing and that I cannot access the "Cisco Unified Serviceablility" getting error message "Database Communication Error"
We are running 11.5.1.11001-34.
We haven't rebooted the secondary as I wanted to check to see if anyone has seen anything similar.
... View more
Labels:
Created by
markbatts
in Cisco Bug Discussions
in Cisco Bug Discussions
07-03-2018
02:41 AM
07-03-2018
02:41 AM
There is a patch file available for 11.5/11.6 but nothing for 10.6 :-(
... View more
Created by
markbatts
in Cisco Bug Discussions
in Cisco Bug Discussions
07-02-2018
03:31 AM
07-02-2018
03:31 AM
hi , did you manager to fix this , as it looks like the patch Cisco have written will only work on 11.5/11.6
... View more
Created by
markbatts
in IP Telephony and Phones
in IP Telephony and Phones
02-05-2018
08:11 AM
02-05-2018
08:11 AM
actually , that was a stupid question from my behalf. :-) sorry I knew that already but I think you may have helped me find the issue as it looks like the MTP's do not have access to a XCDer so updating that should hopefully fix it.
... View more
Created by
markbatts
in IP Telephony and Phones
in IP Telephony and Phones
02-05-2018
07:37 AM
02-05-2018
07:37 AM
Thanks for the reply Chris, yep I have the different MTP's in different MRG's as I was aware of this as an issue.
I guess you have answered my main question of can I have additional MTP's in the stream which I thought would be possible.
Do the MTP's need to be assigned to a MRGL which contains transcoders for this to work , or is it ok for just the endpoints to have access to them?
... View more
Created by
markbatts
in IP Telephony and Phones
in IP Telephony and Phones
02-05-2018
06:08 AM
02-05-2018
06:08 AM
We have a setup here where we use Software IOS MTP's for IP communicators.We have two IOS MTP's one for g711 and one for g729.
It works but we have an issue when we want to call from one site to another which would normally use the g729 , but the device we're calling is Meeting place that only supports g711.
The call hits the g729 MTP and then originates out to meeting place but then fails because it won't allow g711 , which is what I would expect , however I'm surprised that an additional transcoder is not inserted into the stream to deal with this as they are available on both side.
My question is can you have multiple MTP's inserted into an RTP stream when its all on the same cluster?
... View more
Labels:
01-23-2018
08:02 AM
hi we're doing a trial of Asterisk and CUCM integration.I'm trying to find out what dtmf relay the phones support.I know they do KPML and RFC2833 , but do they do sip info or sip notify.
I've have looked through all the data sheets etc and can't seem to find the info.
... View more
Labels:
Created by
markbatts
in IP Telephony and Phones
in IP Telephony and Phones
12-20-2017
05:59 AM
12-20-2017
05:59 AM
Think you need to use Called Party transformations rather than calling party
... View more
Created by
markbatts
in IP Telephony and Phones
in IP Telephony and Phones
12-19-2017
05:48 AM
12-19-2017
05:48 AM
I know this doesn't help much but I've had similar issue with this aswell.I have experienced it on 88xx and 99xx phones and have never successfully got to the bottom of it.
The best I can say is that it appears that phones that experience a lot of calls tend to be affected more.Do your phones with side modules ( BKEMs etc)
I would be very interested if you get figure this out.We actually had a bug logged against the 99xx phones for this but couldn't progress it as when the phones stopped coming out of SRST they also stopped producing phone logs which TAC needed.
... View more
Created by
markbatts
in IP Telephony and Phones
in IP Telephony and Phones
11-27-2017
09:27 AM
11-27-2017
09:27 AM
Most likely the version of IOS you are running.Post a show version
... View more
11-17-2017
12:45 AM
Does anyone know where this file is? I need it to patch a UCCX system but can't seem to find it.
ucos-psirt-root-access-CSCvg55145-k3-1.1.cop.sgn
... View more
Labels:
07-14-2017
02:38 AM
Looks like this has been set a Sev 6 Enhancement , which effectively means you're not going to get a fix anytime soon.
I have used SONUS and ACME in the past , as alternative SBC's
... View more
Created by
markbatts
in Unified Communications Infrastructure
08-12-2019
08-12-2019
Hi, We have a strange issue with Jabber 12.6 CUCM/IM&P 10.5.When the
users have to change their ad p...
03-06-2019
Thanks Chris , do you know what them mean by "Use external party mask on
the extension." I assume th...
03-06-2019
Hi , I have a question regard the above as I have a requirement to use
the voicemail box mask on the...
01-16-2019
Thanks for the reply , I was kind of hoping this might be a "known"
issue , I will do some more inve...
01-16-2019
Hi , I have a strange issue with a particular number/numbers, the calls
get dropped when placed on h...
09-11-2018
I know there is plenty of information on the net for this but I wanted
to check to see if anyone had...
08-09-2018
Hi we have recently upgraded our UCCX from 10.6 to 11.5 . I have noticed
that on the secondary the "...
07-02-2018
hi , did you manager to fix this , as it looks like the patch Cisco have
written will only work on 1...
02-05-2018
actually , that was a stupid question from my behalf. :-) sorry I knew
that already but I think you ...
02-05-2018
Thanks for the reply Chris, yep I have the different MTP's in different
MRG's as I was aware of this...
02-05-2018
We have a setup here where we use Software IOS MTP's for IP
communicators.We have two IOS MTP's one ...
01-23-2018
hi we're doing a trial of Asterisk and CUCM integration.I'm trying to
find out what dtmf relay the p...
Created by
markbatts
in IP Telephony and Phones
12-20-2017
12-20-2017
Think you need to use Called Party transformations rather than calling
party
Public Statistics
| Date Registered | 09-25-2009 12:48 AM |
| Date Last Visited | 08-15-2019 11:36 PM |
| Total Messages Posted | 123 |
| Total Helpful Votes Received | 62 |
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Helpful Votes From
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
| 5 | |
| 12 | |
| 8 |
