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Router (BGP AS) >>>>>>>>> MPLS WAN link provider A>>>>>>> Router (ISP) : Here the above wan link needs to be migrated to another provide B so i assume the below approach should work ? > Determine the BGP routes being learnt and advertised from the ...
Hi All, I need to retrieve a specific call recording (older than 7 days) that is supposedly saved on the UCCX server. I am unable to find any specific document or procedure to retrieve such a recording. How to retrieve such a specific call recording...
Cisco call manager >>>> Cisco 3750 switch >>>> Juniper Firewall <<<<>>>> End user on Pulse secure VPN. All users are unable to hear any audio when they are connected to pulse secure vpn and access their Jabber present on their respective PC's. Call i...
Hi All, Firstly i would like to say that i am not very familiar with CUCM and its various inter-dependent components as more or less i am a novice with Cisco Voice setup. The issue is the i need to install certain certificates by logging into UCCX >>...
A single extension does not get red blinking lights on it for the MESSAGE WAITING INDICATOR. When i checked the MWI settings for this extension on CUC and compared it to to other phones i saw the following: 1> The phone was not mapped to either publi...
Thanks Anthony for the prompt reply. Is there a way to extend the recording lifetime on the UCCX or CUCM directly for all incoming calls. Actually I am trying to extend the lifetime for all incoming calls to the call center. I do understand that this...
Hi All, The issue was resolved by three steps: 1> Certain calls were landing on dial-peer 0 which did not have any codec class2> A specific dial-peer was configure on the voice gateway with proper codec class3> On the UCCX "persistent" setting was ma...
The issue is not only between two vpn users on jabber but even when a user is on pulse vpn and using jabber to make or receive call on their jabber. The call gets connected but no audio heard.. Also from the setup it has been verified that there are ...
