Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Router (BGP AS) >>>>>>>>> MPLS WAN link provider A>>>>>>> Router (ISP) : Here the above wan link needs to be migrated to another provide B so i assume the below approach should work ? > Determine the BGP routes being learnt and advertised from the ...
A customer has around 40 plus sites spread across same geographical area and each have different types of internet links that connect back to the DC for internet connectivity. The DC core internet routers do not have any bandwidth issues, drops on th...
Hi All, I need to retrieve a specific call recording (older than 7 days) that is supposedly saved on the UCCX server. I am unable to find any specific document or procedure to retrieve such a recording. How to retrieve such a specific call recording...
Cisco call manager >>>> Cisco 3750 switch >>>> Juniper Firewall <<<<>>>> End user on Pulse secure VPN. All users are unable to hear any audio when they are connected to pulse secure vpn and access their Jabber present on their respective PC's. Call i...
Hi All, Firstly i would like to say that i am not very familiar with CUCM and its various inter-dependent components as more or less i am a novice with Cisco Voice setup. The issue is the i need to install certain certificates by logging into UCCX >>...
Thanks Anthony for the prompt reply. Is there a way to extend the recording lifetime on the UCCX or CUCM directly for all incoming calls. Actually I am trying to extend the lifetime for all incoming calls to the call center. I do understand that this...
Hi All, The issue was resolved by three steps: 1> Certain calls were landing on dial-peer 0 which did not have any codec class2> A specific dial-peer was configure on the voice gateway with proper codec class3> On the UCCX "persistent" setting was ma...
The issue is not only between two vpn users on jabber but even when a user is on pulse vpn and using jabber to make or receive call on their jabber. The call gets connected but no audio heard.. Also from the setup it has been verified that there are ...
