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cucmSystem version: 11.5.1.14900-11Cisco Unity Connection AdministrationVersion 11.5.1.14900-11 I want to set up a message for the helpdesk phone to have a message from 5pm to 8am that says“We are sorry but the helpdesk is closed, hours are 8am-5pm,...
I recently configured a talkaphone voip-600 on my Cisco call manager version System version: 11.5.1.14900-11 and everything works but 911 says that there is no information concerning the location of the phone, where does that have to be configured in...
I am using Cisco Unified CM AdministrationSystem version: 11.5.1.14900-11Cisco Unity Connection AdministrationVersion 11.5.1.14900-11I want to set up the helpdesk phone to go to a recorded message that instructs users on putting in a ticket and then ...
I am currently onCisco Unified CM AdministrationSystem version: 11.5.1.14900-11 I have a user who says that during a webex cisco conference call and at other times she will get dropped of the call. What is the best method to troubleshoot to see what ...
@Nithin Eluvathingal I am trying to get my boss to get the correct contracts associated with our phone systems so I can put in a support ticket . I am familiar with hunt groups but no hunt group, no line list no, hunt pilot configured. But it's a sin...
I need to find out if there is a reason the hunt pilot and default erl are the same number and see if I can change the default erl number and leave the hunt pilot number alone. And again the number used is not a real phone number.
I looked further with my telcom and got a list of all the external numbers they have provided for us and the one used for the hunt pilot and the default ERL is a made up number not provided by our telcom not sure if that is good or bad. What I will e...
Okay that makes sense. So the Route/Translation Pattern--ELIN used for the default is also listed Hunt pilot number for a set of phones in another office building, I found that through the route plan report, which to me means that for one the person...
Is there a reason why the emergency phone does not show the address listed(the location the emergency phone is really located) in the default ERL to the 911 dispatch