When agents are typing a response to an email in Finesse, if a call comes in, how can I immediately stop any further typing in the application and take the call?
Thank You,
Joey Touchet
I am having trouble locating this hard drive as a Cisco Part number direct or through distribution. I understand it is a End of Life part. So I need to find an equivalent part that will work. Can someone point me in the right direction?
I am having the same problem. But mine is with an 8841. I can program the phone, and add the line to it. The next day the phone is unregistered and the line is gone. The phone is still there, but no line. We have added the line back 3 times, and it d...
