Hi Jacob,I would confirm you have the "Mobile" WxC application box checked under user configuration.
See screen shot:
Note - requires admin access to change
Hi Anna,
Users that no longer exist in your company should be removed. Here's a document that explains the process.Note - this only applies if your site is Control Hub managed. Also, you must be a full administrator to delete users in Control Hub.
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Hi Matt,
Totally agree!
Leveraging the Webex App to collaborate with customers and Cisco TAC is a much more efficient way to engage Technical Resources and keep track of content. It would be difficult to revert back to phone only support!