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Webex Calling App

Jacob.Adkins
Community Member

I’m having trouble logging into the Webex Calling App for iOS after having successfully logged into the main Webex and Webex Meetings apps, also for iOS. When I attempt login, I get an ‘Invalid Authentication Credentials’ pop-up.

 

I should note that Webex Calling seems to recognize my email address, if that accounts for anything.

 

What could be the issue here?

1 Reply 1

jmcafee
Cisco Employee
Cisco Employee

Hi Jacob,

I would confirm you have the  "Mobile" WxC application box checked under user configuration.

See screen shot:

 

Note - requires admin access to change

 

WxC Applications.PNG