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Hello Cisco Community!
I'm having an issue with missing phonebooks for Finesse agents. I checked to ensure that the services on the 2 finesse servers were active and verified pings between Finesse and CUCM cluster. The phonebook disappeared after an ...
I have a customer who would like a main menu option to transfer out to multiple phones lines. Is this possible using the Label node in the Script Editor?
PCCE ver. 12.5
Hello,
I'm try to set the CED node for script editor 12.5 to allow user to enter in 3-4 digits to then concatenate in the subsequent label node. For example, the caller is prompted to enter 3-4 digits for to be transferred to an extension. The label ...
Hello,
While in SPOG, I noticed there were 3 alerts. One, from the primary AW that listed OrchestrationSyncJob as the alert. The other two were for the two CVPs as they're showing as out of sync in SPOG. I verified both were in service and can even...
Hello is there a list command in Command Prompt/CLI to pull up all the existing certs on the Windows-based and VOS servers? This is for PCCE 12.0. Thanks!
