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Is Script editor able to include transfer numbers within a label node?

JayMoore37655
Level 1
Level 1

I have a customer who would like a main menu option to transfer out to multiple phones lines. Is this possible using the Label node in the Script Editor?

 

PCCE ver. 12.5

1 Accepted Solution

Accepted Solutions

david.macias
VIP Alumni
VIP Alumni

Not natively. Maybe to a hunt group or use Twilio to do the dialing for you. Ultimately, you need something else to place the calls 

david

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3 Replies 3

david.macias
VIP Alumni
VIP Alumni

Not natively. Maybe to a hunt group or use Twilio to do the dialing for you. Ultimately, you need something else to place the calls 

david

Can you give a little more detail of what you mean? Like you want the menu to be able to transfer to different numbers at different times of day, for instance?
Or that you want it to somehow conference people?

Hello @bill.king1 I was looking to have a menu option that could transfer to different numbers at once within the label transfer node.