HiHow I can remove entries from Do_Not_Call List Table. In the documentation notes that the Do_Not_call table is private and the way is to drop the whole table with "DROP table Do_Not_Call". But I can't find that table in the databases.Thanks in adva...

HiI have installed IPCC Enterprise 7.0(0) with two TimeZones configuration. When import dialing list for outbound every contact which has wrong number (wrong number is getted from the carrier, not from the CAD. There is Call Progress Analysis enabled...

Hi 2 allI have installed IPCC Enterprise and want to get some information about callbacks (Personal or System) for every agent trought WebView. For now I cannot find some visual menu with this information. If you know some techniques, including those...

Hi allI have installation of CCM 4.1.3sr4d with OS version 2000_4.4asr5. For now i am trying to reinstall IP IVR 4.0(4). The installation goes very slowly (2 hours for the first menu when ask me to add the DCD profile) Actualy I have another IVR inst...