Simon Edwards
Level 1
Level 1
Member since ‎11-05-2012
‎11-05-2024

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  • 24 Posts
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We have a user who needs to find out when a phone was put onto DND.Is it possible to find this out from RTMT Trace and Log Central?If so which log files do I need to download?
I'm looking at our Cisco CUCM (Call Manager) CMR records, and most of the calls show either the same or very similar numbers of packets sent vs received.  However a large number of calls show far fewer packets received than sent (can be >50% less).  ...
I am accessing data from a remote SQL server, using a UCCX datasource, and I'm using this data in a bespoke UCCX IVR application.  Our remote SQL server is one of a pair, with the other server being a failover server, so only one is active at a time....
I am trying to run a stored procedure in a UCCX script, and then I want to use the response from the stored procedure in the UCCX script. My Stored procedure looks something like  :- ALTER PROCEDURE Get_Date_Time @Status varchar(10) OUTPUTASBEGINDECL...
I have a phone which is a member of several hunt groups (i.e. they are a member of several distinct line groups, which are all part of several distinct hunt lists and hunt pilots).   How can I find out which Line Groups they appear in?
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Member Since ‎11-05-2012 02:07 AM
Date Last Visited ‎11-05-2024 07:53 PM
Posts 24
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