Josh Kurtz
Enthusiast
Enthusiast
Member since ‎11-05-2012
‎09-28-2018

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  • 45 Posts
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We are needing to migrate our UCCE 10.0 to another domain, do we need to run the user migration tool for this or is there an easier way?   Also, if you have done this before, are there any gotchas that you have run into before regarding this process,...
Hi All,   Is it possible to have contact center agents (not just supervisors) authenticate to active directory? I am not showing anything in the finesse admin guide.   Thanks!   Josh
Hi All,   Has anyone here installed UCCE 11.0(3) on ESXi 6.5? And if so have you had any issues?   Thanks!
Hi All,   I am using an asr 1006 (RP2) as a cube router. I want to set up applications (for ccb) via dial-peers but dont think its fully supported (see below article... it's a bit vague though):    https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/...
This is probably a really basic question, but I am not very familiar with the term Live Data with regards to CUIC. Is that just the rebranded name for the UCCE Realtime datasource on the awdb?   I am looking at a 10.x to 11.x upgrade and am seeing th...
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Member Since ‎11-05-2012 01:54 PM
Date Last Visited ‎09-28-2018 12:06 AM
Posts 45
Total Helpful Votes Received 1
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