CUCM / UCN : 12.5.1Have a queued Hunt Pilot set to forward calls to System Call Handler that forwards to a voicemail box, but when I call externally and hit the voicemail I hear the greeting but the dtmf presses are not registered and the voicemail i...

Hi, We have an on premises CUCM 12.5 cluster. We are looking into having ~50 users be able to make and receive calls offsite hopefully through Microsoft Teams. I've just started looking into this and it seems that Jabber now has integration with Micr...

Hi, I've used the RTMT to view the current number of in-progress calls and also CAR to view a traffic report for all numbers for (incoming, local and long distance calls) but this only gives me total calls over a period of one hour. Is it possible to...

This seems like a bit of an odd request. Setting up a school office, they want a call handler with an option to leave a voice mail specifically for attendance or be directed to their shared main line. The office staff don't want calls that go unanswe...