Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi I'm looking for a simple solution for splitting CUIC reports into small pages, something like a 100 rows per page. Is there a simple way for doing so? Never ending reports with kilometres of scrolling are not really applicable to my solution.
Hi I was wondering why when I spam DTMF through audio element that is non barge in, the audio is cut for about half a sec for each dtmf. What's the process that comes to play while playing non barge in audio and how is it related to DTMF?Currently us...
Hi I'm looking for information regarding dial order. How does dialer/campaign manager determine which campaign is dialed 1st? Let's say I have 300 dialing lists and I import a contact to 50th DL. How does the dialer go about finding the contact on th...
Hi I recently noticed that Finesse uses almost all of it's allocated memory. Is it a normal behavior, and if so, what's stored there? Product Ver : 11.6.1.10000-30Unified OS Version : 6.0.0.0-2VOS Version : CCM_FREEZE_11_5_1_13900_20_CCTUptime:08:58:...
Hi! I'm developing custom CVP element that will hash input using SHA3. Because CVP 11 only supports java 7, I have to use external libraries for hashing in SHA3. In my case - bouncycastle.How do I go about integrating my custom class with external li...
Yes, it is UCCE deployment. We are currently running ES07. From ES release notes it seems like ES05 should have fixed the memory issue.admin:show version activeActive Master Version: 11.6.1.10000-30Active Version Installed Software Options:finesse-la...
In case anyone else finds this:
It was performance issue on loggers. While processor spiked to 100%, campaign manager couldn't read data of off the database. If the spike lasted longer, campaign manager got stuck and needed a boot.
