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Hi UCCE 11.5 to the CVP I get 30,000 per day , number off call like 100 per day that fail .in the CVP log I see calls that fail I see this error.[INBOUND]: Refer failed with 404 - Not Found. May be a problem with Routing Configuration or Gateway ...
Hi I have CVP call studio 11.5 i configure script , in the Voice Element Digits user can press id number ,the time between digits and digits is 2 sec , i want to change it to 5 sec that if i have user that pressing slow that the call didn't fail , T...
Hi All , I built an application on call studio.I run a procedure against an external database that reports all step of the call.If I hang up the call in the middle of a message the system is still sending to the log as if the cal continued until t...
Hello ,I built an application in the CVP Call Studio I set up at the end of the application Hot event (connection.disconnect.hungup) ,after which I run a procedure to write the call process in an external DB.When the client hangs up the call does n...
Hi
i need to install UCCE server (Router , Logger , HDS-DDS )
when i run the ova i need to choose the disk format
i see in the document that need to choose Thick provisioned Eager Zeroed or
Thick provisioned Lazy Zero.
What is the difference betwee...
Hi, Thanks for your help , When you disconnect the call in between, what does application logs record as call disconnect status, is it normal hangup or application timed out ? normal hang up Also check if application is still holding the VXML port ...
